About Ken

Unique in-depth experience and expertise

Based in Cairns and operating across Far North Queensland, Director and licensed investigator, Ken Cox has over thirty years experience in workplace and workers’ compensation investigations.

With over sixteen years experience as a human resources practitioner and more than thirty years experience in the investigation and management of all claim types, Ken has unique in-depth experience and expertise in business management, workers' compensations, rehabilitation and return to work, and people management.

Work Injury Solutions

In August 2012 Ken established Work Injury Solutions to service Far North Queensland, offering employers needing support with workers’ compensation issues and has since expanded his service to employers across the State. His passion has always been working with employers to ensure they felt well supported while maintaining a sense of balance between their business and financial interests and entitlements to their workers.

WorkCover Queensland

Prior to Work Injury Solutions, Ken was a former Claims Manager and Relationship Manager with WorkCover Queensland and Human Resources/Risk Management Consultant with Telstra.

During this time, Ken was seconded to WHSQ as a Senior Advisor to the Injury Prevention & Management Program (IPaM) - a joint initiative of WorkCover Queensland and Workplace Health & Safety Queensland.

Human Resources Management

Prior to WorkCover, Ken worked exclusively in Human Resources Management for sixteen years with Telstra, attaining a managerial position with responsibilities including all aspects of human resources management; payroll and personnel services, performance appraisal, recruitment and selection, establishment and organisation development, Privacy and Right to Information, Occupational Health and Safety, workers' compensation, rehabilitation, management of unplanned absences and personal injury/common law claims.

Ken was concurrently engaged in a number of strategic State and National projects involving major IT developments in Human Resource Management, Cost Centre Accounting systems and integration of Corporate and regionally based accounting, payroll and HRM systems.

As a senior human resources practitioner in regional Queensland and senior compensation delegate in Queensland, Ken achieved 2IC of a national project team reviewing the liability associated with long term compensation claims, Reconsiderations (statutory reviews) and Administrative Appeal Tribunal hearings. His major achievement during this time was the reduction of $10,000,000 in forward liability.

HR Consultancy

Ken performed a HR consultancy role, working principally in Country Division's Risk Management team whilst assuming a regional responsibility for more complex employment and employee discipline matters.